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College of Humanities and Social Sciences
Department of English

Technology Support

To report problems with your computer or to request upgrades, software, or other equipment, please contact CHASS IT at 515-3512 or e-mail chass_it@ncsu.edu. Be sure to give them your phone number and room number for a quicker response.

To print from your laptop: http://it.chass.ncsu.edu/faqs/printing/

Please DO NOT contact Scott Maddox about departmental computer problems. Scott is responsible for the equipment and software in the computer classrooms and the Humanities computing lab; only if you are working/teaching in the computer classrooms is Scott your contact.

Phone and Comtech Contacts

If you are having problems with your phone or voicemail, or if you have phone-related requests, please contact the help desk at help@ncsu.edu or 515-HELP. Voicemail questions can often be answered by looking at this web page.

Technology in the Classroom

Individuals teaching in Winston, Caldwell, or Tompkins likely have access to new technology which allows them to record their lectures so that students can later review the material. This technology can enable instructors to record full lectures, small portions of lectures, or student presentations, allowing students to re-watch and review the material. Additional information about this technology is available at https://it.chass.ncsu.edu/services/.

Digital Bulletin Board

The digital bulletin boards are updated every Tuesday and Thursday. If you would like to add a slide to promote an event, a speaker, a program, or a class, please follow the instructions below:

1. Create your slide according to the required specifications. Our screens have a resolution of 1920 x 1080, so please size your image accordingly. Instructions for creating a slide in PowerPoint are here: http://it.chass.ncsu.edu/faqs/create_billboard.php.

2. Go to http://billboard.ncsu.edu/index/community, click “community,” and click the “add a slide” tab. (If you don’t see this tab, be sure to log in via the link at the top.)

3. Fill out the form to submit the slide.

  • Please include a descriptive slide title and description.
  • Please include suggested start and end dates.
  • Be sure to select “CHASS” as the unit.

Putting Courses Online

The Wolfware Course Locker system offers one way to go about this, although some instructors choose other methods. The Wolfware information (how to get a locker, transfer content, etc.) can be found at https://wolfware.ncsu.edu/help/

Learning Technologies Services (located at DH Hill Library) offers online tutorials and workshops in many of the most popular tools for creating websites (Dreamweaver, Fireworks, etc.) and also offers ADA (Americans with Disabilities Act) compliance information for online courses. Visit their site at http://lts.ncsu.edu/